VEGAS BEST POOL SERVICE

WEEKLY SERVICE & TERMS OF SERVICE

Weekly Service:

  1. Test water chemistry.

  2. Maintain proper water balance (chlorine, pH, alkalinity, and salt level, if applicable.  Ideal calcium and CYA levels may require pool draining).

  3. Empty baskets.

  4. Brush tile line, steps, walls, and floor as needed.

  5. Vacuum floor as needed.

  6. Maintain record of the service provided.  Email report to customer if email address is provided.

  7. Communicate to customer any issues with the pool, spa, and/or equipment.


Terms of Service:

  1. Water Level: Homeowner or resident is responsible to maintain proper water levels.

  2. Chemicals: Basic chemicals included: chlorine, shock, muriatic acid.  Chemicals not included and provided at an additional cost: Phosphate removers and algaecides.

  3. Frequency of Service:  Service is provided 4 times per month or 48 times per year.  Each 12-month period will include up to 4 non-service (nonpaid), weeks to be used for holidays, sick days, vacation, and/or inclement weather.

  4.   Access to Pool & Equipment: Homeowner or resident to provide access to pool and equipment during regular business hours (7:00am to 5:00pm), or as mutually agreed to.  Homeowner or resident to provide gate codes, keys, access to gated community, and any special instructions to access property.  In the event property is not accessible, we will not be able to provide service, and missed service will not be credited or rescheduled.

  5. Inclement Weather: Service will include chemical readings & balance, and emptying baskets to the extent weather permits.  Service will not be rescheduled.

  6. Pets: Homeowner or resident is responsible to contain and restrain pets.

  7. Additional Clean Up Charges:  In the event pool & spa are unusually dirty due to excessive debris (ie: overgrown landscaping, debris created by other third-party service providers), additional charges may apply.

  8. Repairs: Any repairs under $50 will be completed as routine maintenance and invoiced on next billing cycle.  Any repair over $50 will require approval from homeowner.

  9. Filtration System Service: Filtration system must be kept clean and in good working condition.  Cartridge filters require at least 2 cleaning per calendar year.  Filtration system service will be billed at $45 per cleaning.

  10. Payment: Payment on either the 1st or 15th of the month.  Late fees apply if payment is not received within 7 calendar days of due date.

  11. Surface Staining: Since plaster, pebble, and stone are natural materials, a certain amount of shading, staining, and color variation will occur over time.  Service provider is not responsible for such aging of pool & spa surfaces.

 

©2020 by Vegas Best Pool Service. Proudly created with Wix.com